We may collect personal information that you provide to us directly, such as:

• Full name, contact details (phone, email, address)
• Date of birth
• Medical history and health information
• Treatment preferences and goals
• Appointment details and booking records
• Payment and billing information
• Communications you send to us

We may also collect certain information automatically when you visit our website,
including IP address, cookies and usage data.

We use your personal information to:

• Perform and manage treatments and consultations
• Communicate with you about bookings, changes and reminders
• Provide information and support regarding our services
• Process payments and billing
• Improve our services and client experience
• Comply with legal obligations

We will not use your personal information for unrelated purposes without your
consent.

We may disclose your personal information to:

• Service providers (e.g. booking software, payment processors)
• Health professionals involved in your care, with your consent
• Regulatory or legal authorities if required by law
• Third parties with your consent

We do not sell, trade or rent your personal information to third parties for marketing purposes.

We take reasonable steps to protect the information we hold from misuse,
interference, loss, unauthorised access, modification or disclosure. This includes
physical, technical and administrative safeguards.

However, no method of transmission or storage is completely secure. You
acknowledge there is some risk in transmitting information online.

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Withdraw your consent at any time (subject to legal requirements)
• Request deletion of your personal information (where appropriate)

To exercise these rights, contact us at:
Email: hello@shaniaaesthetics.com.au

Our website uses cookies and similar technologies to enhance your experience and
collect analytics. You may adjust your browser settings to refuse cookies, but this may affect some website functionality.

We will only send marketing communications with your consent. You can opt out of marketing messages at any time by contacting us or using unsubscribe links.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.